
A referral is a written order from your primary care provider for you to see a specialist for a specific medical service and is required by most insurance companies to ensure patients see the correct provider for their medical diagnoses.
Patients enrolled in HMO insurance plans are required to obtain a referral from our office prior to seeing a specialist; in order for our office to submit this referral, the patient must first be seen by their provider here for an appointment. Failure to obtain a referral prior to seeing a specialist can result in your insurance company denying payment for services rendered and requests for payment then being passed directly to you, the patient.
Our office will make every effort to complete your referral within a day of your appointment, however this may not always be possible. We therefore ask that you please allow at least 72 hours for completion of all referrals.
If you have not received a notification of your referral being completed after this allowed timeframe, please contact our office to request an update at (704) 766-0320, option 5.