13220 Rosedale Hill Avenue, Huntersville, North Carolina 28078, United States
Patient Payments
We are dedicated to providing exceptional care and maintaining a sustainable practice. To ensure we can continue to serve all patients effectively, we have established the following payment policy:
- Timely Payment Required: Patients are expected to pay any outstanding balances promptly. If you are unable to pay your balance in full, please contact our billing department to discuss setting up a payment plan.
- Payment Plans: We offer interest free payment plans for balances over $100. These plans are available for a term of six months or less. To qualify, patients must provide necessary payment information and adhere to the agreed-upon payment schedule. Patients who default on their agreed upon payment plan will have 30 days to settle the balance, or will regrettably be dismissed from our practice and their account sent to collections.
- Unpaid Balances: Any balance remaining unpaid after six months will be referred to a collections agency. Please note that once a balance is sent to collections, the patient is dismissed from our practice and will be required to establish elsewhere, with a new provider.
We understand that financial difficulties can arise and therefore, we encourage open communication. If you are experiencing hardship, please reach out to our billing department to explore available options, at (704) 766-0320, option 6.