13220 Rosedale Hill Avenue, Huntersville, North Carolina 28078, United States
No Show & Late Cancellations
Our goal is to provide high-level care to each patient in a timely manner. If it is necessary to cancel an appointment, patients are required to call or leave a message at least 24 hours prior to their appointment time. Notification allows the practice to better utilize appointments for other patients in need of prompt medical care.
Patients who do not give notice of cancellation 24 hours or more prior to their scheduled appointment will be charged a No Show/Late Cancellation fee to their account.
Additionally, patients who have not called, texted, emailed, or responded to their automated appointment reminder 24 hours or more prior to their appointment to confirm will be removed from the schedule and charged the No Show/Late Cancellation fee to their account.
Patients who habitually No Show 3 or more times to their scheduled appointments will be dismissed as a patient of our practice and will be required to establish elsewhere, with a new provider.